Refund Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your electronics, gadget, accessory, or other product must be in the same condition that you received it, unused and undamaged, with all original accessories, manuals, tags, and packaging included. You’ll also need the receipt or other proof of purchase.

To start a return, please contact MBC at support@mbcselect.com with your order details and the reason for the return.

If your return is accepted, we’ll provide instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us at support@mbcselect.com if you have any questions about returns.

Damages and Issues

Please inspect your order upon delivery and contact us at support@mbcselect.com as soon as possible if the item is defective, damaged during shipping, missing parts or accessories, or if you receive the wrong product.

For damaged or defective electronics, we may request photos or videos of the item and its packaging so we can evaluate the issue and determine the appropriate solution.

Exceptions / Non-Returnable Items

Certain electronics and technology products may not be eligible for return due to their nature.

Products that have been physically damaged, misused, modified, improperly installed, or used in a way that is inconsistent with the manufacturer's instructions may not be eligible for a refund or return.

Products that are missing original accessories, packaging, manuals, components, or other items included with the original purchase may also be subject to return restrictions.

Software, digital products, downloadable products, gift cards, and other non-physical products may not be eligible for return once accessed, activated, or redeemed.

Please contact support@mbcselect.com if you have questions about whether a specific product is eligible for return.

Exchanges

The fastest way to ensure you get what you want is to return the item you have. Once the return is accepted, you can place a separate order for the replacement product.

If you received a defective, damaged, or incorrect item, please contact support@mbcselect.com before placing a new order so we can assist you with the issue.

Refunds

We will notify you once we’ve received and inspected your return and let you know whether the refund has been approved or declined.

If approved, your refund will be issued to your original payment method within 10 business days.

Please remember that it can take additional time for your bank or credit card company to process and post the refund to your account.

If more than 15 business days have passed since your return was approved and you have not received your refund, please contact support@mbcselect.com.